KNI Japan Tours CRM

A complete, enterprise-grade Travel CRM & Content Management System (CMS) built on the MERN-lite stack. Tailored specifically for travel agencies offering tour packages to Japan with a Public Booking site and Role-Based Admin Panel.

Travel CRM Lead Pipeline AI Automation Google Drive Integration
KNI Japan Tours CRM | allitsols.com

Client Overview

KNI Japan Pvt Ltd. required a complete, enterprise-grade Travel CRM & Content Management System (CMS) tailored specifically for their tour packages to Japan. The project features a Public Tour Booking and Blog Website alongside a powerful Role-Based Admin Panel.

Key System Capabilities

We engineered a highly robust application to manage the complete lifecycle of a travel customer:

1. Back-Office Travel CRM

Developed a lead pipeline to manage inbound leads, track follow-ups, assign staff, and convert hot leads to Customer profiles with booking ledgers and payment tracking.

2. Identity Merging Analytics

Engineered a custom first-party cookie tracking engine that resolves anonymous browsing pathways with CRM profiles upon form submission.

3. AI-Driven Content Operations

Built a cron-scheduled automated blog generation pipeline using Google Gemini, featuring a round-robin assignment algorithm for human editors.

4. Google Drive Media Proxy

Bypassed CORS limitations by creating a custom Node.js streaming proxy to serve high-quality CMS media directly from Google Drive.

5. Multi-Currency & Templating

Integrated customizable WhatsApp/Email templates with database variable injection, supported by a dynamic multi-currency quotation engine.

6. Enterprise Security & Logging

Implemented scoped system diagnostics with automated data redaction for sensitive PII and OAuth tokens.

Key Work Delivered

  • Public interactive landing page & Tour Directory
  • Dynamic Tour Package & Itinerary Creation Engine
  • Automated Quotations Builder with multi-currency
  • Detailed day-by-day itineraries and Day Templates
  • B2B Affiliated Partner Portals & Agent Logins
  • Custom roles matrix (Superadmin, Marketing, Sales, Staff)
  • Custom PDF brochure generation cached on Drive
  • Scoped logger and system diagnostics viewer

Technology Stack

Node.js Express MongoDB Puppeteer Gemini AI Google APIs

See It In Action

Visit the live project to experience the features firsthand.

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